39.25'' Cat Tree Tower Multi-Level Kitten House with Scratching Post Condo Hammock Bed Ball Toy - Grey
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Product SKU #: D30-491
39.25'' Cat Tree Tower Multi-Level Kitten House with Scratching Post Condo Hammock Bed Ball Toy - Grey
This cat tree from DupeLiving includes scratching posts, condo, perch, hammock, bed, and interactive cat toy, making it a go-to spot for releasing energy, relaxing, or satisfying the urge to scratch and climb. To keep it stable, it's made of solid particleboard and covered in soft plush for safety and comfort. Scratchers help your cats' claws stay sharp and healthy. A condo provides a private hideaway with a removable and easy-to-clean cover. The cosy hammock and bed of this cat playground for rest.
Features:
- • Features with scratching posts, cat condo with removable cover, cat hammock, cat bed, perch and dangling balls
- • Covered in soft and comfortable plush fabric
- • Scratching posts allow your cat to sharpen their claws, away from furniture
- • A condo provide a hideaway for your cat to enjoy privacy
- • Felt cloth cover is removable and washable
- • Made of solid particle board to keep this cat activity center stable
- • Fluffy toys add more fun to cats' playtime
- • Assembly required
Specification:
- • Color: Grey
- • Material: Particleboard, Sisal, Plush, Felt
- • Overall Dimensions: 19"L x 19"W x 35.5"H
- • Condo Dimensions: 11.75"L x 11.75"W x 11"H
- • Door Hole Dimensions: Φ7"
- • Second Platform Dimensions: 19"L x 19"W
- • Hammock Dimensions: 13.75"L x 13.75"W
- • Top Bed Dimensions: 19"L x 11"W x 3.25"H
- • Post Dimensions: Φ2.25"
- • Ball Dimensions: Φ1.5" x 4"
- • Suitable for cat under 8 lbs
- • Item Label: D30-491
Package Includes:
- • 1 x Cat Tree
- • 1 x Manual
Free Shipping in Canada
Dupeliving offers free shipping across Canada with the following exceptions:
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Northern Territories: Yukon (YT), Northwest Territories (NT), Nunavut (NU)
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Remote & rural postal codes, including but not limited to:
A0K, A0P, A0Q, A0R, and X0A–Y9Z
Orders shipping to excluded or remote areas may be subject to additional delivery time, surcharges, or product restrictions.
Order Processing & Dispatch
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Orders are shipped within 24 hours after payment is verified and cleared
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Shipments are processed Monday–Friday only (excluding weekends and holidays)
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You will receive a shipping confirmation email with tracking details once your order ships
Estimated Delivery Times
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Ontario: 1–3 business days
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Outside Ontario: 2–9 business days
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Northern Territories (YT, NT, NU): 6–12+ business days
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May include remote-area surcharges
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Limited to products sold directly by Dupeliving
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Delivery times are estimates and may vary due to courier operations or location.
Tracking Your Order
You can track your order in two ways:
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Account Dashboard:
Account → My Orders (real-time updates) -
Email Notification:
A tracking link will be sent once your order ships
If you do not receive tracking details or your order has not arrived within 9 business days of shipping confirmation, please contact us promptly so we can assist.
Delivery Attempts & Missed Deliveries
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Most couriers do not require a signature
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If you are unavailable, the courier may leave the package at your front door
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Couriers will attempt delivery up to two times
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After a second failed attempt, you must collect the package from the courier’s station within the specified timeframe
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Unclaimed packages will be returned to our warehouse
Damaged Packages
Please inspect your package upon delivery.
If damage is visible:
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Write “Package Damaged” when signing for delivery (if applicable)
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Email us immediately after receiving the package
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Do not discard the box or packing materials — this is required for courier claims
Dupeliving is not directly liable for loss, theft, or damage during transit.
We will work with the courier to process claims and arrange replacement parts or items where applicable.
Pickup Service
Local pickup may be available by request.
To arrange a pickup:
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Contact us before placing your order
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Once payment is confirmed, we will email you with pickup details and your invoice
Shipping Fees
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Free shipping applies to most locations in Canada
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Northern Territories (YT, NT, NU) and select remote postal codes may incur additional charges or restrictions
Shipping eligibility and fees are displayed at checkout.
Delivery Locations
We ship across Canada except to the following postal codes:
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A0K, A0P, A0Q, A0R
PO Boxes
We deliver only to verified physical addresses.
PO Box deliveries are not supported.
Courier Partners
We ship using trusted carriers, including:
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FedEx
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UPS
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Canpar
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Day & Ross
Courier selection depends on item size, destination, and availability.
Telephone Number Requirement
A valid telephone number is required at checkout so couriers can:
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Contact you if delivery issues arise
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Confirm address details
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Reach you in case of damage or lost shipments
On-Time Delivery Guarantee
Registered customers may qualify for our On-Time Delivery Guarantee.
Guarantee Details
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If your order does not arrive by the estimated delivery date, you may receive a CA$5 voucher for a future order
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One voucher per order
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Applies only to registered customers
How to Claim
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Complete the On-Time Delivery Guarantee application form
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The guaranteed delivery date is the latest estimated date shown in your order confirmation email
An attempted delivery on or before the guaranteed date is considered on time.
Exclusions
The guarantee does not apply to:
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Incorrect or incomplete addresses provided at checkout
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Wholesale or guest orders
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Orders with no-reason return or exchange requests
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Force Majeure events, including but not limited to:
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Severe weather
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Natural disasters
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Strikes
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Pandemics
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Government actions
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Transportation or power disruptions
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Dupeliving reserves the right to determine Force Majeure events at its discretion.